Terms and conditions

1. Introduction

Welcome to Sophie Wells Art myPlan ("myPlan"). These Terms and Conditions govern your use of the myPlan payment option offered by Sophie Wells Art ("we," "our," or "us"). By accessing or using myPlan, you agree to be bound by these Terms and Conditions.

Please read these Terms and Conditions carefully before using myPlan. If you do not agree with any part of these terms, you may not use myPlan.

2. myPlan Flexible Payment Option

myPlan is an interest-free payment option that allows customers to purchase artwork from Sophie Wells Art and pay for it in instalments over an agreed period.

2.1 Eligibility

To be eligible for myPlan, you must:

• Be at least 18 years of age
• Have a valid email address and phone number
• Provide accurate personal information for verification purposes
• Have a valid payment method accepted by our payment processor

2.2 Application Process

To apply for myPlan, you must:

1. Create a myPlan account on our website
2. Provide required personal information
3. Select the artwork you wish to purchase
4. Choose a payment schedule from the available options
5. Pay any required deposit as specified

2.3 Payment Schedule

The payment schedule will be clearly outlined before you finalise your myPlan agreement. This will include:

• The total purchase amount
• The amount of each instalment payment
• The dates when each payment will be processed
• Any initial deposit required

You agree to make all payments according to the agreed schedule. Failure to make timely payments may result in termination of your myPlan agreement.

3. Artwork Delivery

For existing artwork available in our collection, the artwork will be shipped or made available for collection after a minimum of 100% of the total purchase price has been paid, unless otherwise specified in your agreement.

For commissioned artwork, the creation process will begin after the initial deposit has been received. The completed artwork will be delivered after a minimum of 100% of the total price has been paid, unless otherwise specified in your agreement.

Sophie Wells Art retains ownership of the artwork until all payments have been completed in full.

4. Account Management

4.1 Account Security

You are responsible for maintaining the confidentiality of your myPlan account credentials. You agree to notify us immediately of any unauthorised access to your account or any other breach of security.

4.2 Account Information

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

5. Cancellation and Refunds

5.1 Cancellation by Customer

If you wish to cancel your myPlan agreement before all payments have been completed:

• For commissioned artwork that has not yet been started, any deposit paid may be refundable at our discretion, less an administration fee
• For commissioned artwork in progress, any payments made are non-refundable to cover materials and work completed
• For existing artwork that has been delivered, you must return the artwork in its original condition before any refund can be processed

5.2 Cancellation by Sophie Wells Art

We reserve the right to cancel your myPlan agreement if:

• You fail to make two consecutive payments according to the agreed schedule
• We discover that any information provided during registration is false or misleading
• You breach any of these Terms and Conditions

In the event of cancellation by Sophie Wells Art, any payments made up to that point will not be refunded, and any artwork delivered must be returned.

6. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and disclose information about you.

7. Limitation of Liability

To the maximum extent permitted by law, Sophie Wells Art shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use myPlan
• Any unauthorised access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from myPlan

8. Changes to Terms and Conditions

We may revise these Terms and Conditions from time to time. The most current version will always be posted on our website. By continuing to use myPlan after revisions become effective, you agree to be bound by the revised terms.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]